Terms & Conditions
1. General Information
1.1 By placing an order on https://lusqit.com (the “Website” or “Webshop”) you (the “Buyer”) enter into a purchase contract with General Web Solutions LLC (the “Company”). Please review these Terms of Service carefully before completing a purchase.
1.2 The Company is the seller and merchant‑of‑record for every product offered through the Webshop.
1.3 Company details
General Web Solutions LLC
16192 Coastal Highway
Lewes, DE 19958 USA
Organized in the State of Delaware as a limited liability company.
E‑mail: info@lusqit.com (the “Email”)
1.4 The Webshop may be used only by natural persons or entities with legal capacity to contract who accept and agree to be bound by these Terms.
1.5 The Company strives for accuracy but reserves the right to correct obvious typographical, pricing, or technical errors and to suspend or discontinue the sale of any product at its sole discretion.
2. Ordering Without Registration
2.1 Registration is optional. You may complete a purchase by providing the billing and shipping information requested at checkout.
3. Purchase Process
3.1 Orders are accepted exclusively online through the Webshop; the Company cannot process orders submitted by phone, e‑mail, fax, or mail.
3.2 Each product page contains a description of the item’s key features.
3.3 All prices are listed in U.S. dollars. If you have questions before ordering, contact Customer Service via Email.
3.4 Add products to your cart by selecting “Add to Cart.” You may update quantities or remove items until checkout is completed. Applicable shipping charges will be displayed before you place the order.
3.5 Placing an order by clicking “Place Order” constitutes an offer to purchase. An electronic record of each order is generated and retained by the Company.
3.6 You will receive an automated e‑mail acknowledging receipt of your order. If an item is out of stock the Company will notify you and issue a refund for unavailable products.
3.7 The Company is not liable for temporary technical issues that may affect price, availability, or checkout.
3.8 The contract language is English.
3.9 Built‑in Webshop functions assist Buyers in identifying and correcting input errors prior to submitting an order.
3.10 The purchase contract becomes binding when an order confirmation is sent to the Buyer at the e‑mail address supplied during checkout.
4. Payment
4.1 Payments are processed securely through PayPal (credit/debit card or PayPal balance) or Stripe for direct Credit and Debit card payments. The Company never receives or stores your full card details.
5. Shipping & Delivery
5.1 Orders are shipped via the United States Postal Service (USPS) or another recognized carrier. Estimated delivery times and charges are shown at checkout and further detailed in our Shipping Policy.
5.2 If your order contains multiple items the Company may, at its discretion, ship them separately. In that case you will be charged for shipping only once.
6. Receipt & Acceptance
6.1 Deliveries are made Monday–Friday, generally between 9 a.m. and 5 p.m. local time. If the carrier cannot obtain a signature, a delivery notice will be left and a second attempt made. Delivery instructions provided in the “Comments” field are forwarded to the carrier but cannot be guaranteed.
6.2 If a second attempt is unsuccessful for reasons attributable to the Buyer, re‑shipping fees will be charged.
6.3 Upon receiving the shipment please inspect it immediately and report any shortages or damage to Customer Service within 48 hours. After a shipment is signed for, the Company cannot honor claims for missing items.
7. Returns & Refunds
7.1 The Company offers a 60‑day return period beginning on the date the carrier marks the package delivered. For more information, visit our Guarantee page.
8. Webshop Use & Liability
8.1 By using the Webshop you acknowledge the inherent risks of Internet communication. You are responsible for safeguarding login credentials and for all activities conducted with your data.
8.2 To the maximum extent permitted by law, the Company is not liable for:
network outages or failures that impede ordering;
errors in transmission or data loss;
software malfunctions;
force‑majeure events beyond the Company’s control.
8.3 The Company reserves the right to modify product offerings, prices, promotions, or these Terms at any time. Changes apply prospectively and do not affect orders already accepted.
8.4 Fraudulent or abusive activity will be reported to law‑enforcement authorities. The Company may cancel any order or account suspected of violating applicable laws or these Terms.
9. Governing Law, Complaints & Dispute Resolution
9.1 Customer inquiries or complaints should be sent to Email. The Company endeavors to respond within two business days.
9.2 If you believe your issue has not been resolved satisfactorily, you may contact the Delaware Department of Justice—Consumer Protection Unit (https://attorneygeneral.delaware.gov/fraud/cpu/) or file a complaint with the Federal Trade Commission via https://reportfraud.ftc.gov/.
9.3 Purchase contracts are archived electronically and are not publicly accessible. Copies may be provided to Buyers upon request, subject to applicable privacy laws.
9.4 If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force.
9.5 The Company may update these Terms from time to time. Revisions become effective upon posting on the Website; earlier orders remain governed by the version in effect at the time of purchase.
9.6 These Terms and any dispute arising from your purchase are governed by the laws of the State of Delaware and, where applicable, the federal laws of the United States, without regard to conflict‑of‑laws principles.
9.7 The exclusive venue for any legal action shall be the state or federal courts located in Sussex County, Delaware, unless the parties agree to alternative dispute resolution such as mediation or arbitration.
9.8 Nothing in this section limits rights you may have under mandatory consumer‑protection laws in your country or state of residence.
10. FDA Disclaimer
The dietary‑supplement statements on this Website have not been evaluated by the U.S. Food & Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified health‑care professional before using any supplement.
General Web Solutions LLC
Lewes, Delaware — May 2 2025